Privacy Policy

1. Network tests and information stored on your device

When you enter a hostname or IP address and start Ping, the app uses your network connection to resolve the hostname and send diagnostic packets to the destination. Your DNS provider, network operator and destination may receive the information needed to route and answer those requests, including network addresses. Ping traffic itself is not encrypted.

The app stores host history, the last host, preferences and usage counters in its private Android storage. It also displays diagnostic output such as addresses, latency and packet loss. “Clear history” removes the saved suggestion history; it does not remove every app setting or data already received by external services. You can clear the console separately. Android’s app-storage controls let you clear all local app data. Android backup or device transfer may retain or restore app data, depending on your device settings.

2. Usage analytics, diagnostics and configuration

We use Google Analytics for Firebase to understand app usage, including app opens, Ping actions, settings and notification interactions, together with an app-generated identifier. The version accompanying this policy records a Ping event without including the entered host or destination IP address in that event. Earlier versions included that value. Clearing local history does not delete analytics events already sent by an earlier version. Network connections to Google services can still reveal your device's network IP address to those services.

Firebase Crashlytics receives crash and error information to help us fix faults, including stack traces, device and operating system information, app version, installation identifiers and diagnostic context. Error messages may include information associated with an operation that failed. Firebase Remote Config retrieves settings used to control app behavior and uses installation and app/device information for that service.

These services can operate independently of the advertising choices described below. The advertising privacy form is not a general switch for analytics or crash reporting. See Firebase privacy and security information and Google’s Privacy Policy.

3. Advertising and your choices

The app uses Google AdMob. Google’s Mobile Ads SDK can process IP addresses, advertising and other device identifiers, app/ad interactions and diagnostic information to provide and measure advertising and help prevent fraud. An IP address may be used to infer an approximate location. The app does not request precise GPS location for Ping.

Where required, Google’s User Messaging Platform presents a privacy message before the app requests ads. Available choices and the providers covered by the message are shown in that form. The app checks the SDK’s eligibility result before initializing or requesting ads. Declining optional advertising purposes does not prevent you from using Ping; ads that are permitted under your choices may still be shown.

When required by the privacy platform, open the app’s Settings and select Privacy options to review or change your advertising choices. This entry appears when the SDK says it is required. Android also provides advertising ID controls in device settings. Changing advertising choices does not undo processing that already occurred.

More information: How Google uses information from apps that use its services and Mobile Ads SDK data disclosures.

4. Permissions and optional features

• Network access: runs Ping, resolves names and connects to the Google services described above.
• Local network access: on Android versions that require it, allows diagnostics to devices on your local network.
• Notifications and a foreground service: show an ongoing Ping session and let you stop it while the app is in the background.
• Display over other apps: if you enable the optional bubble and grant permission, shows Ping results above other apps.

You can manage permissions in Android settings. A feature that needs a denied permission may be unavailable. The app does not use HealthKit or Google Fit and does not ask you to provide health data, a name or an account password.

5. Service providers, support and links

Google processes information for the services above under its applicable terms and policies. If you choose to rate the app, Google Play handles the review process. If you email us, we receive your email address and the information you choose to send so we can respond. Do not include passwords or sensitive network details in a support request.

External websites and the app’s policy hosting provider operate under their own privacy practices. Visiting this policy can generate ordinary web-server or security logs, such as your IP address and browser information. Our website uses Cloudflare for delivery/security and may use its traffic measurement features. See Cloudflare’s Privacy Policy. Website processing is separate from the advertising privacy choices made inside the app.

6. Retention, security and international processing

Local information remains until you remove it or Android removes it, subject to backup and restore settings. Usage and diagnostic information held by Google services follows the retention settings and policies applicable to those services. Support correspondence is retained as needed to handle the request and applicable obligations. Contact us for information about retention or a deletion request.

Service providers may process information in countries other than your own. Their applicable terms describe the safeguards used for international transfers. We limit our use of information to the purposes described in this policy and use reasonable safeguards; no storage or transmission method provides an absolute security guarantee.

7. Your rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of information, restrict or object to processing, and withdraw consent where processing relies on consent. You may also complain to your local data protection authority. Contact us using the address above to make a request. We may need enough information to verify and locate the relevant records; we do not promise that anonymous or device-based records can always be linked to a particular person.

The basis for processing depends on the purpose and applicable law, including consent where required, providing the features you request, maintaining service reliability and meeting legal obligations. You can change advertising consent through Privacy options when available, and manage local data and permissions through the app and Android settings.

8. Children and policy changes

The app is a general network diagnostic utility and is not designed specifically for children. If you believe a child has provided personal information to us inappropriately, contact us so that we can investigate and address the request.

We may update this policy when the app or its services change. The revised policy will be posted here with an updated date. Where required, we will provide additional notice or request a new choice before the relevant change takes effect.